Enhance your coaching skills to improve productivity and develop the skills of individuals.

Open participant course: £195 per person - maximum 10 people

Closed company course: £1,000 per course - maximum 10 people

Those who are responsible for improving the performance and development of their team or others within their organisation.

You will understand the theories and aims of coaching concepts to prepare individuals to boost morale, productivity and opportunity for others by focusing on developing a supportive and collaborative workplace environment. 

Module One - Introduction:

• What is coaching?
• Coaching for awareness and responsibility
• Recognising opportunities
• The qualities of a coach
• Coaching styles:
  • Directive
  • Confrontational
  • Collaborative
• The role of the manager as a coach
• Barriers to coaching

Module Two - The Coaching Process:

• The GROW model and the coaching path
• Setting SMART/PURE/CLEAR goals and objectives

Module Three - Coaching in Practice:

• Learning styles and their use
• Matching methods to styles
• The learning cycle
• Different ways of processing information
• Why do adults learn
• The coaching skills tool box:
  
  • Tool 1 - rapport
  • Tool 2 - asking questions
  • Tool 3 - engaging and interacting
  • Tool 4 - listening
  • Tool 5 - giving supportive feedback
• Making the coaching process your own

Module Four – Coaching Teams:

• The Tuckman model
• How is coaching teams different?

Module Five - Managing the Coaching Process:

• Observing outcomes and two way feedback
• Notes and documentation
• Handling difficult coaching situations
• Making the coaching process your own

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

• PC or laptop with a microphone and speakers (webcam is preferred but not essential)
• Access to the internet and web browser application (e.g. Google Chrome)
• An email account for file sharing