Learn the skills required to manage and motivate large and small teams and use your skills to understand behaviours and team dynamics.

Open participant course: £390 per person - maximum 10 people

Closed company course: £2,000 per course - maximum 10 people

Those who manage both large and small teams who already have experience of tasks such as setting team and individual objectives, delegating and monitoring daily performance.

This course explores leadership styles, what motivates different personality types, the importance and use of good communication skills and how to effectively build, lead and motivate team members.

Module One - What is Leadership?:

• The definition of leadership
• The role of a leader
• Leading vs managing

Module Two - Behavioural Analysis:

• DISC behavioural analysis
• Behavioural principles
• Implications of personality style
• Your style under normal and pressure circumstances
• The Johari window

Module Three - Communication and Influencing:

• Barriers to effective communication
• Non-verbal communication
• Establishing and building rapport
• The art of listening
• Positive disagreement
• Giving feedback, criticism and praise

Module Four - Developing Your Leadership Style:

• Vision and goals
• Leadership models:
  • Situational
  • Contingency
• Adaptation of leadership styles

Module Five - Team Dynamics:

• Roles and priorities within the team
• Stages of team formation
• Managing upwards
• Team effectiveness in meetings
• Team role analysis

Module Six - Motivate Your Team:

• Motivational approaches
• Resistance and conflict
• Motivating through change
• Motivational strategies for the team

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

• PC or laptop with a microphone and speakers (webcam is preferred but not essential)
• Access to the internet and web browser application (e.g. Google Chrome)
• An email account for file sharing