Understand how to prepare and impart information to groups of varying sizes and a variety of experience in the subject matter in hand.

Closed company course: £2,000 per course - maximum 10 people

Managers, team leaders or trainers who are responsible for training and coaching on either a one-to-one basis or to small groups.

This course incorporates fundamental coaching and training techniques related to real life practical scenarios and explores learning styles, preparation for delivery and structuring lesson plans.

Module One - Introduction:

• What makes a good training course?
• Qualities of effective trainers
• Training or coaching

Module Two - Planning and Preparation:

• Training needs analysis
• Getting the environment right
• Anticipating and avoiding problems
• Continuous development

Module Three - Methodology:

• The learning cycle
• Setting SMART learning objectives
• Learning styles
• How and why adults learn
• Motivating the self-learning process
• Measuring learning
• Preparing lesson plans

Module Four - Delivering Dynamic Training:

• A step by step approach
• Generating rapport and maintaining interest
• Using training aids
• Participative presenting

Module Five - Delivery Skills:

• Identifying learner expectations
• Icebreakers and energisers
• Balancing telling and doing
• Understanding training style preferences
• Running hands on practical sessions
• Facilitation skills
• Questioning techniques

Module Six - Effective Communication:

• Using your voice for maximum impact
• Non-verbal communication

Module Seven - Disparate Skills and Experience:

• Mixed status
• Dealing with luddites
• Managing disruptive behaviour

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

• PC or laptop with a microphone and speakers (webcam is preferred but not essential)
• Access to the internet and web browser application (e.g. Google Chrome)
• An email account for file sharing

During the course, students will be required to demonstrate the skills they have learnt by delivering a number of short coaching and training sessions. In preparation for this, please consider the subject areas of the sessions you will deliver before attending this course.